Contact information

📧 Need help? We're here for you

At El Bazar de Tizar we love hearing from you. Whether you have a question about one of our artisan products, need help with your order or simply want to share your experience, our team is ready to assist you quickly and personally.

💬 Ways to contact us

Email: Write to us at info@elbazardetizar.com and we will reply within a maximum of 24–48 business hours.

Opening hours: Monday to Friday, 9:00 to 18:00 (CET).

Social media: You can also contact us through our social media channels, where we share news, unique pieces and exclusive promotions.

📦 Frequently asked questions about orders

Order tracking: Once your order has been placed, you will receive a confirmation email with your tracking number so you can follow your shipment at all times.

Shipping: We ship to mainland Spain, the Balearic Islands, mainland Portugal and the European Union. Please check our Shipping Policy for delivery times and rates by destination.

Returns and exchanges: You have 14 calendar days from receipt of your order to make a return or exchange. Please see our Returns Policy for full details.

🛍️ Product information

Do you have questions about a product's features, stock availability or need personalised advice? Our team knows our catalogue of artisan bags and backpacks, handmade jewellery, natural cosmetics and unique accessories inside out, and will be happy to help you find exactly what you're looking for.

✨ Your opinion matters

At El Bazar de Tizar we work every day to bring you pieces with soul and a special shopping experience. Your comments and suggestions help us keep improving. Don't hesitate to share your experience with us.

We look forward to hearing from you! 💙

OUR DETAILS:

Trading name: El Bazar de Tizar Phone: +34 687 72 33 08 Email: info@elbazardetizar.com Address: Calle Jardín de la Duquesa 28, 28032 Madrid, Spain